Frequently Asked Questions

Frequently asked questions

Will it fit my bike?
Yes. The kit is 8 strips in 4 lengths, so you lay it out to suit your bike rather than following a fixed pattern. It fits cruisers, sport bikes, adventure bikes, naked bikes and custom builds.

What is in the box?
8 waterproof LED strips in 4 lengths, the controller with its power leads, a fuse and a switch already fitted, all cables and connectors, mounting adhesive, and a fitting tool.

How hard is it to fit, and how long does it take?
Setup takes about 10 minutes. Plan where the strips go, connect them and check they light, then stick them on. No soldering, nothing to cut, and everything you need is in the box.

Can I trim the strips?
Yes. Lay all 8 strips on the bike first to plan the layout, then trim the ends where you need to.

How do I control the lights?
From your phone, over Bluetooth, using the Moto Auto app. Scan the QR code on the back of the controller to install it, then set your colours and modes there.

How does it connect to my bike?
It wires directly to your battery with a positive and a negative lead. The positive lead runs through a fuse, and there is a physical switch on the power cable that cuts power to the kit completely.

Will it drain my battery?
The kit draws no power with the physical switch off. Flip that switch any time you park and power is fully cut.

Is it waterproof?
It is built for wet roads. Rain, road spray and normal washing are all fine. Do not submerge the bike or aim a pressure washer directly at the kit.

Only part of a strip lights up. What is wrong?
That is a setting, not a fault. Open the Moto Auto app's settings and set Pix QTY to between 200 and 300, and all 8 strips will light fully.

Is it legal to ride with the lights on?
In our experience riders have no trouble with it, as long as they keep to two things: keep it steady rather than flashing, and keep the brightness at a level that does not dazzle oncoming drivers. Rules do vary by country and by region and they change, so please check the rules where you ride. This is our experience, not legal advice.

Where do you ship, and how long does it take?
Worldwide, free and tracked, 4 to 10 days. Orders outside the US may be charged customs duties or import tax on delivery, set by your own country.

What is your return policy?
30 days from delivery. The refund goes back to your original payment method. Return shipping is the customer's responsibility.

What is the warranty?
2 years, on every electronic part: controller, strips and harness. It covers manufacturing defects.

Something is wrong with my kit. What do I do?
Email support@nytronlights.com with your order number and a photo or short video of the problem. We answer as soon as we can.